Staff
Our team at Winscombe and Banwell
Our team at Winscombe and Banwell
All our patients now have a named GP who will be responsible for the care and support that our surgery provides to them. We hope this will provide and continue to promote the continuity of care for our patients.
What does it mean for me
As one of our registered patients you have been allocated a named GP. Your named GP will ensure that you receive the best possible level of care and support from our Surgery and will work with other relevant healthcare professionals, who are involved in your care to ensure that your care meets your individual needs.
Even though you have been assigned a GP this does not mean you can only book with that GP or prevent you from seeing any doctor or nurse you wish, at either of our two Surgeries. You can also ask to change to another named GP if you wish.
If you don’t know who your named GP is, please just ask.
Please note: It does not mean that the named GP will take on vicarious liability for the work of other doctors or health professionals. The named GP will not take on 24 hour responsibility for the patient or make a change to their working hours, the requirement does not imply personal availability for GP’s throughout the working week. The named GP cannot be the only GP to care for that patient.
All our patients now have a named GP who will be responsible for the care and support that our surgery provides to them. We hope this will provide and continue to promote the continuity of care for our patients.
What does it mean for me
As one of our registered patients you have been allocated a named GP. Your named GP will ensure that you receive the best possible level of care and support from our Surgery and will work with other relevant healthcare professionals, who are involved in your care to ensure that your care meets your individual needs.
Even though you have been assigned a GP this does not mean you can only book with that GP or prevent you from seeing any doctor or nurse you wish, at either of our two Surgeries. You can also ask to change to another named GP if you wish.
If you don’t know who your named GP is, please just ask.
Please note: It does not mean that the named GP will take on vicarious liability for the work of other doctors or health professionals. The named GP will not take on 24 hour responsibility for the patient or make a change to their working hours, the requirement does not imply personal availability for GP’s throughout the working week. The named GP cannot be the only GP to care for that patient.
Advanced Nurse Practitioners
Advanced Nurse Practitioners are educated and trained to provide health promotion and maintenance through the diagnosis and treatment of acute illness and chronic conditions.
Practice Nurses
Practice Nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The Practice Nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.
Healthcare Assistants
Healthcare Assistants support Practice Nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.
The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Becky Coyle – Practice Manager
Lorraine Barclay - Reception Supervisor
Kerry Osborne – Deputy Practice Manager
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.